I’ve tried to find a place on your web site to post a comment but couldn’t find one so here is an email that hopefully gets directed to the right people.

I booked the Canyon Limited Plus package for August 11-14, 2010.

My wife and I thoroughly enjoyed the trip. I have never been treated so well by so many people.

Check in at the Grand Canyon Railway Hotel was fast, they had all of the information ready, they answered our questions and sent us to a very nice room.

Our tickets for the entire trip were ready and waiting at the Grand Canyon Railway Depot. The clerk explained the meal program and the times for the events.

We ate our fist meal at Max and Thelma’s restaurant and again enjoyed the service we received. The food was fresh and well prepared. The buffet had a good variety of menu items and the waiter was very attentive. We ate three additional buffet meals at Max and Thelma’s and we received excellent food and service each time.

The train ride to the South Rim was also very enjoyable, and even though the train broke down in route and we had to wait about an hour for a back up engine we didn’t mind it. We were entertained by a musician and the conductor for our car “Mark” kept us informed on the status of the backup engine and entertained us with local Arizona information.

We arrived at the Grand Canyon and were immediately taken by bus to another buffet lunch and then for a two hour tour of the South Rim. While we were staying overnight many on our train were only at the Canyon for the day trip. The Grand Canyon Railway adjusted their schedule and allowed for an additional hour at the Canyon for those going back the same day.

Our bus tour was guided by “Dick” who seemed to enjoy his job as a tour guide and bus driver. He was informative and provided information about the history of the Canyon, the Indians, the wildlife, and the plant life and ways the Indians used the different plants and herbs. Dick assisted all of the tour guests to make sure they got great photographs and family pictures.

When the tour was over Dick made sure we got to our hotel. We stayed at the Maswik Hotel and again were provided with a very nice room. When we checked in we found that our luggage had already been taken to our room. When we left the next day we left our luggage in the room and upon return to Williams, Az, Grand Canyon Railway Hotel we found our luggage had beat us to our room there.

I could write a lot more but I think I have got my point across that we had a great trip and enjoyed the trip.

Thank you
Fred Carl