Our Cancellation Policies
Cancellations outside of 48 hours are subject to a $35.00 per person processing fee. For cancellations inside of 48 hours, the customer will be charged in full.
No-shows will be charged full fare for all unclaimed tickets as all of our tours are first come first serve.
CONDITIONS & CANCELLATION POLICY:
- Your credit card will be charged at the time of booking or upon tour confirmation.
- If confirmation is not immediate, an authorization is made with your card, then charged at the time of tour confirmation.
- Charges may apply, if you change or cancel your booking.
- Cancellations outside 48 hours prior to pick-up time will result in a $35 per person processing fee.
- Deposits are non-refundable at any time on all tours except the bus and VIP tours.
- For cancellations within 48 hours from pick-up, there will be no refund.
- No-shows will be responsible for the entire cost of the tour.