Our Cancellation Policies 

Tour Cancellation

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Cancellations outside of 48 hours are subject to a $35.00 per person processing fee. For cancellations inside of 48 hours, the customer will be charged in full.


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No-shows will be charged full fare for all unclaimed tickets as all of our tours are first come first serve.


  • Your credit card will be charged at the time of booking or upon tour confirmation.
  • If confirmation is not immediate, an authorization is made with your card, then charged at the time of tour confirmation.
  • Charges may apply, if you change or cancel your booking.
  • Cancellations outside 48 hours prior to pick-up time will result in a $35 per person processing fee.
  • Deposits are non-refundable at any time on all tours except the bus and VIP tours.
  • For cancellations within 48 hours from pick-up, there will be no refund.
  • No-shows will be responsible for the entire cost of the tour.