We have answered most of the questions here. Please click on the drop down, for the questions we commonly get from our guests.
DOES MY CHILD NEED A SEAT TOO?
The same Federal Aviation Administration (FAA) rule applies to our planes. Any child under the age of two can sit on an adults lap and not be charged for the flight. However, it is always recommended that each person have their own seat with proper restraint systems. Children over the age of two must have a reservation, too.
WHAT AGE CAN CHILDREN TRAVEL ON A TOUR BY THEMSELVES?
Your exact pick-up time and location will be provided at the time of booking or via email. (Please be aware that all times are approximate. We cannot guarantee return times, weather or traffic conditions. We recommend that you do not make show reservations or schedule flights from Las Vegas on your tour date. Please call us at 702-655-6060 if you are not picked up at the confirmed time. Do not wait more than five minutes without calling.
WHAT SHOULD I WEAR AND BRING FOR MY TOUR?
On the rim of the canyon, near 7,000 feet the air will be cool in the early morning or in the evening. The temperatures in the canyon are very different the lower you go into the canyon, the hotter it gets. Shorts, a light shirt, and a windbreaker are recommended for the warmer months. Summer rains do occur n Arizona, too. Since the Hoover Dam weather is like the Las Vegas weather, wear clothing that is comfortable wearing in Las Vegas the morning of your tour.
Ankle support and traction are a must in the Grand canyon. Shoes should be comfortable, broken in, and laced up tight to keep our feet secure.
A hat is good to have in the summer to keep your head covered up from the sun, and fill with water to pour over your head when it gets hot.
Shields for your eyes is important for UV protection. The Arizona sun can be very strong.
Bandanna or scarf
Helps keep your neck cool when wet, lots of other handy uses too.
SPF 15 or better for the strong Arizona strong is recommended.
Light Day Pack
Only if you prefer to carry this. It is not necessary for the tours and optional on the hiking trips. On hiking trips the guide carries a big pack for water, food,snacks, umbrellas and ponchos.
WHAT CAN I SEE AT THE HOOVER DAM IF I HAVE A PACEMAKER AND/OR DEFIBRILLATOR IMPLANT?
If you tour the Hoover Dam and have a pacemaker or a defilbilator you can view everything but the generator rooms.
WHAT IF I NEED TO USE A WHEELCHAIR LIFT TO BOARD THE BUS?
We would be happy to accommodate anyone who needs a wheelchair lift. We will need 72 hours advance notification prior to travel. This is subject to availability. If you only need your wheelchair to get around when you get to your destination, we recommend you board the bus without your wheelchair. We will store the wheelchair on the bus for you to use at your tour destination.
WHAT WILL THE TEMPERATURE BE AT THE GRAND CANYON DURING MY TRIP?
Spring and Fall
Spring and Fall weather is extremely unpredictable. Be prepared for sudden changes in the weather during these seasons.
Summer temperatures on the South Rim, at 7,000 feet / 2,134 m, are relatively pleasant (50 – 80 °F / 10 – 20 °C). But at 2,400 feet / 732 m, inner canyon temperatures are extreme. Daytime highs at the river (5,000 feet below the rim) often exceed 100 °F / 38 °C. North Rim summer temperatures are cooler than those on the South Rim due to increased elevation. The North Rim is at 8,000 feet / 2,438 m above sea level.
Winter conditions at the South Rim can be extreme. The day can have snow, icy roads and trails, and possible road closures. Canyon views may be temporarily obscured during winter storms. In such cases entrance fees are not refundable. The North Rim is closed during winter.
WHERE WILL I BE PICKED UP IF I AM STAYING AT A PRIVATE RESIDENCE? HOW DOES THIS WORK?
When you order your tour, please let us know that you are staying at a private residence and in the comment section of the order form let us know what the nearest, largest street intersection from where you are staying. From the information you provide we will let you know what hotel you will need to drive for you to get on our tour bus. You can park at the hotel in the Valet parking for free. If you would like, please call us toll free to discuss this with a tour reservation specialist.
WILL THE SOUTH RIM BUS TOUR INCLUDE A STOP AT THE IMAX THEATRE?
The South Rim Bus tour gives a full Grand Canyon experience at the canyon rim. To enjoy the canyon’s beauty to the fullest extent there are three hours at the canyon touring the famous outlook points, Grand Canyon Village and the historic areas. The IMAX Theater is not close to the canyon and would take 45 minutes to 1 hour away from seeing the South Rim beauty. We show similar videos to the IMAX experience on the bus to the Grand Canyon.
IS THERE A TOUR GUIDE ON THE BUS TOURS?
Our drivers are the best professional drivers in the business. They are equipped with a headset to narrate interesting facts while traveling that provides very knowledgeable insight during the tour. They are very helpful and friendly and eager to answer your questions.
IS BOTTLED WATER AVAILABLE ON THE BUS?
Yes, we offer FREE bottled water, however you are welcomed to bring your own refreshments.
CAN I HAVE THE FRONT SEATS RESERVED FOR US ON THE BUS?
To be considerate of those who are physically challenged, elderly or women who are well into their pregnancies, we reserve the front seats for them. Front seats are not reserved for people who suffer motion sickness, however if there is an available front seat we would be happy to offer it upon request.
IS A RAMP AVAILABLE AT THE BUS TO HELP ME WITH MY MOTORIZED CHAIR?
Unfortunately, motorized chairs are not allowed on the vehicles while push chairs can be stored on the bus. Please make your reservation 48 hours in advance for us to allot the space. This service is a free, complimentary service. If you need a wheelchair the security people at most hotels rent them.
WILL DELAYS DUE TO TRAFFIC SHORTEN OUR TIME AT THE CANYON?
We make every attempt possible to ensure the tour duration described is honored however, we cannot control any restrictions that may be imposed by traffic or the Grand Canyon National Park staff.
IS SMOKING ALLOWED WHILE TRAVELING?
Smoking is not allowed on buses, but there will be a refreshment/smoke stop going to and from the Grand Canyon.
IS ALCOHOL ALLOWED ON THE BUSES?
Please limit your refreshments to non-alcoholic drinks. Alcohol is not allowed on the buses.
DO YOU HAVE ONE WAY BUS TICKETS TO THE SOUTH RIM?
CAN YOU DROP ME OFF AT THE GRAND CANYON SOUTH RIM AND PICK ME UP THE NEXT DAY?
Yes, you can purchase a round trip transportation ticket and we can take you back to Las Vegas on the day of your choice. When making the reservations, please let us know your return trip date. Pick-up at the Grand Canyon is at Bright Angel Lodge. Please see our Round Trip Bus Transportation page to reserve and current prices.